Population Health
edHEALTH’s Population Health Program Provides Critical Resource During COVID-19
Apr 9

The COVID-19 crisis is driving demand for help from edHEALTH’s population health vendor. Under this program, the highest risk, highest cost employees and their covered families receive a coordinated care approach that supports their needs. With a focus on the 5% of the population that comprises 53% of claims, these patients are at high risk for COVID-19.  

COVID-19 Risk Factors

According to the Centers for Disease Control, COVID-19 risk factors include:

  • Age 65 or over
  • Lung risk (e.g., asthma; COPD; tracheostomy)
  • Heart risk (e.g., Coronary Artery Disease; Pulmonary Hypertension)
  • Diabetes risk (Type I or Type II)
  • Neurological risk (e.g., Cystic Fibrosis; Muscular Dystrophy; Parkinson’s Disease)
  • Immune system risk (e.g., organ or bone marrow transplant; Systemic Lupus)
  • Cancer risk (e.g., malignant neoplasms; Leukemia)
  • Liver risk (e.g., End Stage Renal Disease; Hypertensive Chronic Kidney Disease)
  • And more (e.g., pregnancy and extreme obesity)

Our Business Partner is Set Up to Assist During Crisis

edHEALTH’s data shows that many employees and family members suffer from these conditions, and benefit from the support of this program. During the COVID-19 epidemic, all program clinicians work from home and can securely access patient Electronic Health Records so they can help patients get the care they need and answer any concerns. 

Common Questions and Concerns

Many patients and family members are anxious about COVID-19 and its potential impact to their own health and their family members. Patients often have questions after they leave healthcare appointments, but it’s frequently hard to reach doctors and nurses. With this program, help is a phone call or email away from 8AM to 8PM. Some common COVID-19-related questions include:

  • Am I at higher risk for COVID-19, and what steps should I take to prevent infection?
  • I’m now working at home and feeling isolated, what resources can I access to help with this adjustment?
  • My children are at home and I’m trying to work; I need help balancing these competing demands.
  • My elderly parent is alone and feeling isolated; what can I do to help remotely?
  • I’m feeling anxious and need help; what do you recommend?

Privacy Protected

This program ensures privacy while using predictive modeling to identify those in need of support early in their care journey. Personal health data is secure; the vendor doesn’t share it with member schools or edHEALTH. Additionally, they store all data consistent with Health Insurance Portability and Accountability Act of 1996 (HIPAA) privacy standards.

Potential Reduction in High Cost Claims

In order to bend healthcare rate increases, it’s critical to reduce claims costs. Information, education, and decision support of this program help decrease unnecessary costs and utilization. The program’s clinical staff provides personalized care for high-risk, high-cost employees and covered dependents. Through phone and secure email, participants receive support for medical decisions.

Customized Communications

Our business partner provides communications that are easy to understand and customized for each institution. Participating schools report high employee satisfaction and comfort with the program and its protection of patient privacy. 

Easy to Enroll

For additional information and to schedule a half-hour implementation call, contact edHEALTH.

October 2020 edHEALTH newsletter

Oct 12
October 2020 edHEALTH newsletter

Find out why the mental health crisis could get worse and how HR can respond; why edHEALTH chose Vermont for its stop-loss subsidiary, Educators Health Insur...

Continue Reading

Population Health Vendor Providing Free COVID-19 Assistance

May 12
COVID19 support

edHEALTH’s population health and clinical assistance partner is offering free assistance to all member school employees, even if a school is not enrolled in ...

Continue Reading

May 2020 edHEALTH Newsletter

May 26
May flowers

edHEALTH is responding to the coronavirus crisis through increased collaboration and communication. Find out how sharing best practices is helping member ins...

Continue Reading

Healthcare Costs Have Plummeted; What’s Next?

Jun 24
KFF May 2020 Tracking Poll

As the medical community sought to increase hospital capacity to serve COVID-19 patients, reduce the spread of COVID-19, and follow social distancing mandate...

Continue Reading

Telehealth’s Popularity Soars

Jun 24

Employee Engagement Communications Help Spread the WordTelehealth, the remote delivery of healthcare clinical services, has soared in popularity nationally a...

Continue Reading

April 2020 edHEALTH News

Apr 15
April News

The COVID-19 pandemic is having a major effect on higher education institutions and healthcare. Find out how edHEALTH is responding in the April 2020 digital...

Continue Reading

Why Vermont? edHEALTH’s Captive Management Leader Explains the Benefits

Oct 7
David White

Inquiring minds want to know: Why is edHEALTH’s stop-loss subsidiary, Educators Health Insurance Exchange, based in Vermont? David White, Vice President for ...

Continue Reading

First Vermont Institution to Join edHEALTH - Finds Move will Benefit Faculty, Staff, and College

May 20
Bennington College Joins edHEALTH

Bennington College became familiar with edHEALTH six years ago when it began exploring alternative healthcare models to the insured go-it-alone common practi...

Continue Reading

Cynthia McGrath Named Marketing Communications Strategist at edHEALTH

Jun 24
Cindy McGrath

Consultant to Organization Joins the TeamedHEALTH officially welcomes Cynthia McGrath as its Marketing Communications Strategist. For the last few years, she...

Continue Reading

June 2020 edHEALTH Newsletter

Jun 25
Glen Carrie June photo

Find out how COVID-19 is accelerating adoption of telehealth while also affecting claims trends in the June 2020 digital edition of our newsletter.

Continue Reading

5 Tips to Keep You Walking After the edHEALTH Challenge

Jul 14
Keep Walking

Although the edHEALTH Walking Challenge has ended, it’s an ideal time of year to keep your steps up. Walking is low-cost, healthy, and a mood booster. Your a...

Continue Reading

Connect with Us on Facebook

Aug 25
edHEALTH is on Facebook

We want to hear from you! As so many of our member school faculty and staff, vendors, partners, and other stakeholders are on Facebook, we’re back on the pla...

Continue Reading

Boston College Takes Home Walking Challenge Trophy: Event Especially Appreciated in These Difficult Times

Aug 25
Boston College wins edHEALTH Walking Challenge

In the midst of a difficult time, edHEALTH’s “Walk this Way” Walking Challenge brought some healthy competition for our college and university staff. Fourtee...

Continue Reading

Salve Regina Realizes Strong Results and Valuable HR Support

Aug 25
Salve Regina University

With compensation and benefits comprising 60% of Salve Regina University’s budget, Vice President for Administration and Chief Financial Officer, William Hal...

Continue Reading

August 2020 edHEALTH newsletter

Aug 27
August newsletter

Find out how Salve Regina University has realized strong results and valuable HR support; the 5 reasons healthcare costs could accelerate and how edHEALTH is...

Continue Reading
Top shadow

Contact Us


Contact edHEALTH today for more information.