Telehealth’s Popularity Soars
Jun 24

Employee Engagement Communications Help Spread the Word

Telehealth, the remote delivery of healthcare clinical services, has soared in popularity nationally and for edHEALTH member schools. All twenty-three of our member institutions are enrolled in the Teladoc or Doctor on Demand video and telephone telehealth platforms, five more than last year. Four percent of members used telehealth in the first quarter, a significant jump over last year’s less than 0.5%.

edHEALTH’s telehealth experience is in line with national trends where there was a 4300% jump in telehealth claims from May 2019 to March 2020, according to a FAIR Health Study. Telehealth offers a safe, convenient, and generally less-expensive way for patients to access healthcare with non-emergency medical services available 24 hours per day. In response to the COVID-19 pandemic, and the temporary closing of on-site services, many healthcare providers launched telemedicine access. Preliminary reports show a significant uptick in these services.

Mental health conditions make up the biggest proportion of edHEALTH’s telehealth visits. The most prevalent conditions include:

  • Anxiety
  • Depression
  • Obsessive-compulsive disorder
  • Adjustment disorder

For medical conditions, the most common conditions were for acute respiratory infections including:

  • Acute pharyngitis
  • Cough
  • Bronchitis

Distribute Employee Engagement Communications to Increase Use and Awareness of Telehealth Benefits

To help member universities, colleges, and other institutions increase employee use and awareness of telemedicine benefits, edHEALTH developed a series of share-it employee engagement communications:

  • Advantages of telehealth convenience
  • Telehealth benefit details
  • Tips for Navigating COVID-19 and your benefits

We encourage you to forward these e-mail communications to your employees; you can also post a PDF version to your school’s intranet.

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